Thank you for considering Gigabytes for your technology needs. Below is some information about my business model;
Fees: $100.00 per hour - billed in 15-minute increments after the first hour
Service hours: Evenings (after 5:00 PM) and weekends by appointment. (No weekday appointments before 5:00 PM). Once an appointment is set I will call you when I'm in route to your home/location (approximately 15 minutes before). I will never just show up out of courtesy to you.
Consumer support only. I do not support business environments (Exception: Home based Small Business) No server support.
Services are either performed on-site (consulting, diagnostic, networking, hardware installations, break fix, etc.) or in my home office (Data backup and recovery, machine migrations, virus and malware scans and removal, tune-ups, etc.)
I don't sell equipment or keep a parts inventory. All hardware or equipment needed for repairs are purchased as needed by me or the client as agreed upon
Supported service areas: Cedar Rapids, Marion, Hiawatha, and Robins, Iowa. (I may make exceptions - please contact me for other locations)