Business model

Thank you for considering Gigabytes for your technology needs.  Below is some information about my business model;

  • Fees:  $100.00 per hour - billed in 15-minute increments after the first hour

  • Service hours:  Evenings (after 5:00 PM) and weekends by appointment. (No weekday appointments before 5:00 PM).  Once an appointment is set I will call you when I'm in route to your home/location (approximately 15 minutes before).   I will never just show up out of courtesy to you.

  • Consumer support only.  I do not support business environments (Exception:  Home based Small Business) No server support.

  • Services are either performed on-site (consulting, diagnostic, networking, hardware installations, break fix, etc.) or in my home office (Data backup and recovery, machine migrations, virus and malware scans and removal, tune-ups, etc.)

  • I don't sell equipment or keep a parts inventory.  All hardware or equipment needed for repairs are purchased as needed by me or the client as agreed upon

  • Supported service areas:   Cedar Rapids, Marion, Hiawatha, and Robins, Iowa.  (I may make exceptions - please contact me for other locations)